FAQ

How can I place an order?
Simply select your desired product, add it to your cart, and complete the checkout process.

What payment methods do you accept?
Available payment methods are displayed during checkout.

How long does shipping take?
Shipping times vary depending on the destination and product. Please see our Shipping Policy for more information.

Will I receive tracking information?
When tracking is available, it will be provided after your order has been shipped.

What if I receive a damaged or incorrect product?
Contact us at support@neony.store with your order details and information about the issue.

How can I contact NEAONY STORE?
Email us at support@neony.store or call +1 412-686-2028.